Privacy



Makwa Threads Privacy Policy

Effective Date: August 2025

Makwa Threads (“we,” “our,” or “us”) is committed to respecting your privacy and protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or subscribe to our communications.

Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email address, billing and shipping addresses, phone number, and payment information when you place an order or sign up for our newsletter.
  • Order Details: Products purchased, order history, and preferences.
  • Marketing & Communications Data: Your preferences for receiving marketing from us and your communication history.
  • Technical Data: IP address, browser type, device information, and website usage through cookies or analytics tools.

How We Use Your Information

  • We use the information we collect to:
  • Process and deliver your orders.
  • Communicate with you about your purchases and account.
  • Provide customer support and respond to inquiries.
  • Send promotional emails, newsletters, and updates if you’ve subscribed.

Advertising & Email Marketing

  • Advertising: We use cookies, pixels, and similar technologies to serve targeted ads through platforms like Google, Facebook, and Instagram. These tools help us show you relevant offers and measure campaign performance.
  • Email Marketing: With your consent, we send promotional emails about new collections, exclusive offers, and updates. You can unsubscribe at any time using the link at the bottom of our emails.

Sharing Your Information

  • We do not sell your personal information. We may share data only with:
  • Service Providers: Such as payment processors, shipping partners, and platforms that help us operate our business.
  • Advertising Partners: To deliver targeted advertising (without sharing sensitive personal details).
  • Legal Requirements: If required to comply with applicable laws or to protect our rights.

Your Rights

  • Depending on your location, you may have the right to:
  • Access the personal data we hold about you.
  • Request corrections or updates to your information.
  • Opt out of marketing communications at any time.
  • Request deletion of your data, subject to legal obligations.
  • To exercise your rights, contact us.

Data Security

We are committed to protecting your personal information and have implemented appropriate security measures to safeguard it from unauthorized access, disclosure, alteration, or destruction. This includes encrypting sensitive data during transmission, employing secure servers, and maintaining regular security updates to protect the confidentiality and integrity of the information we collect. Our security protocols are designed to be appropriate to the level of data sensitivity and are regularly reviewed to ensure they meet industry standards

Cookies

We use cookies and similar technologies to enhance your browsing experience, personalize content, and track website performance. You can adjust your browser settings to refuse cookies, but some features may not work properly.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the “Effective Date” at the top.

Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us.